Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

Full name
Email address
Billing and shipping address
Phone number
Payment information (processed through secure third-party providers)
Any information submitted through contact forms or customer support

B. Automatically Collected Information

IP address
Browser type and device information
Pages viewed and browsing behavior
Referring website
Cookies and tracking technologies

How We Use Your Information

We use collected information to:

Process and fulfill orders
Provide customer service and respond to inquiries
Send transactional communications (order confirmations, shipping updates)
Improve website functionality and user experience
Detect fraud and enhance security
Send marketing communications (if you opt in)

Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties solely for business purposes, including:

Payment processors
Shipping carriers
Website hosting providers
Marketing and analytics providers

These third parties are contractually obligated to safeguard your information.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance website performance
Analyze traffic and user behavior
Personalize content and advertisements

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Request disclosure of the personal information we collect
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell personal data)
Not be discriminated against for exercising your privacy rights

To exercise your rights, please contact us at:
josephinelondon.support@gmail.com

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.