We'd Love to Hear From You!

If you have any questions about your order, shipping, returns, sizing, or our products, our customer support team is here to help.

Contact Information

Email
support@josephinelondon.com

Phone
+44 20 4584 3666

Instagram
@josephine.london.co

Warehouse Address

7 Somerton Dr, Marston Green, Birmingham B37 7XH, United Kingdom

Registered Business Address

Josephine London
BE: 1030234525
Veldegemsestraat 43, 8210 Zedelgem, Belgium

Customer Support Hours

Our customer service is available:

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: 10:00 AM – 4:00 PM (GMT)

We aim to respond to all enquiries within 24 hours on business days.

What Can We Help You With?

Our team can assist you with:

• Order status and tracking
  
• Shipping information
  
• Returns and refunds
  
• Product recommendations
  
• Payment questions
• General enquiries

Frequently Asked Questions

Before contacting us, you may find your answer in our FAQs page, where we cover:

• Shipping times
• Returns & Refunds
• Order Tracking
• Payments
• Product Information

Business Information

Josephine London is operated from Belgium and exclusively serves customers across the United Kingdom.